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Subprocessors and third-party processing

A dated schedule of the services Phaseo uses, the data they may receive, and the conditions that apply. The legal role of an AI provider can vary by route and contract.

Public schedule · factual and legal review notedLast reviewed 30 August 2026

How to read this schedule

The first table identifies services that can process Customer Data on Phaseo's behalf under a customer DPA. Later sections distinguish customer-selected AI providers and services Phaseo mainly uses for its own controller operations. Inclusion does not mean every service receives every customer's data.

1. Core and conditional subprocessors

ProviderPurposeDataProcessing locationWhen used
CloudflarePublic edge, DNS, Gateway Worker execution, logs, KV, Durable Objects, and private R2 object storageNetwork and request data; gateway content in transit; optional I/O logs and data contributions; operational metadataWorkers execute on Cloudflare's global network. Phaseo's private R2 buckets are located in Western Europe (WEUR); they do not currently have an EU jurisdictional restriction.Core
VercelHost and deliver the Phaseo web applicationWebsite and dashboard traffic, account-facing requests, device and operational metadataGlobal delivery network; deployment processing locations require factual confirmationCore
SupabaseAuthentication and primary relational databaseAccount, workspace, configuration, billing reference, request, usage, security, and support metadataAWS eu-west-2 (London), verified against the production project on 30 August 2026Core
UpstashRedis-backed response caching and cache-related routing dataWorkspace-scoped cache keys, model outputs, response metadata, and short-lived routing/cache recordsProduction database region requires factual confirmationWhen the Redis binding is enabled
OpenAIClassify a configured sample of opted-in data contributionsBest-effort-redacted prompt and response content and classifier instructionsAccording to the Phaseo OpenAI API account and applicable transfer terms; factual confirmation requiredOnly when data contribution and upstream classification are enabled

2. Phaseo-managed AI providers

Phaseo compared the active production Gateway routes with the production Worker's managed credential bindings on 30 August 2026. Thirty-eight provider families met both conditions. The legal role is determined by the API recipient and its contract, not by the developer of a model available through that API.

Processor terms located

Current processor terms or a DPA were located for the relevant business service. Account configuration, contracting entity, transfers, and feature-specific terms still require confirmation.

  • Amazon Web Services (Bedrock)
  • Anthropic
  • Google Cloud (Vertex AI)
  • Groq
  • Mistral AI
  • OpenAI

Processor contract pending

Phaseo intends these providers to act only as subprocessors, but has not yet recorded sufficient Article 28 contract evidence. They are provisional for personal-data processing.

  • AionLabs
  • AkashML
  • Alibaba Cloud
  • AtlasCloud
  • Baseten
  • BytePlus
  • Cerebras
  • DeepInfra
  • GMICloud
  • Meta Model API
  • Morph
  • Nebius Token Factory
  • NovitaAI
  • SiliconFlow
  • Venice
  • Wafer
  • Xiaomi
  • z.AI

Restricted review

Training, opt-out-dependent, or unclear own-purpose terms remain. These providers should not receive unrestricted Customer Personal Data through the managed pool until the issue is resolved.

  • Arcee AI
  • Cohere
  • DeepSeek
  • ElevenLabs
  • Fireworks AI
  • Google AI Studio
  • MiniMax
  • Moonshot AI
  • Poolside
  • Sakana AI
  • Together AI
  • Voyage AI
  • Weights & Biases

This is a preliminary role register, not a representation that every listed managed route is approved for personal data. Phaseo must either complete the outstanding contract and configuration checks or remove the affected provider from the managed pool before executing the DPA.

3. Customer-selected AI providers

Phaseo sends request content and necessary metadata to the provider selected by the customer, the requested model, or the customer's routing configuration. The available set changes as routes are added, disabled, or degraded. The live provider directory is the maintainable source for currently available providers.

When Phaseo uses its own provider account, the provider is intended to be Phaseo's subprocessor for inference and must satisfy the managed-provider review above. When the customer supplies the credentials or holds the provider contract, the provider is normally a customer-directed recipient or the customer's own processor. A provider may separately act as a controller where it processes data for its own purposes, including training where permitted by its terms.

4. Other service providers

These vendors support Phaseo's billing, communications, product operations, documentation, or support. They may be processors for Phaseo when Phaseo acts as a controller, but are not automatically subprocessors for all Customer Data under the DPA.

ProviderRoleData
StripeBilling and payment processingBilling identity, transaction, invoice, refund, and payment-method data
ResendTransactional and operational emailRecipient contact details, email content, and delivery events
StatsigFeature flags and experimentsStable, user, workspace, environment, and feature-evaluation identifiers; authenticated email where configured
Google AnalyticsConsent-based website analyticsPage, device, referrer, event, and coarse location data
Vercel Web AnalyticsConsent-based website analyticsPage, device, referrer, and performance telemetry
PostHogProduct analytics where the production key is enabledProduct events, page, device, and usage telemetry; raw gateway content is excluded by design
AxiomOperational observability where the production key is enabledWorkspace and request telemetry; sampled best-effort-redacted request details where configured
MintlifyDocumentation hostingDocumentation requests, network data, and documentation analytics
incident.ioPublic status page and incident communicationsStatus-page traffic and incident-subscription contact details when supplied
Tawk.toOptional live support chatContact details, chat content, device, and page context
NotionSupport ticket and internal workflow managementContact details, ticket content, and related account context
DiscordInternal operational notifications and customer-configured alert deliveryMasked contact data, operational or billing summaries, and customer-selected alert content

5. Customer-directed destinations

When a customer configures an observability endpoint, webhook, email recipient, Slack workspace, Microsoft Teams channel, Discord destination, OAuth application, or compatible AI assistant, Phaseo sends the selected data to that destination on the customer's instruction. Those recipients are not Phaseo-appointed subprocessors merely because Phaseo provides the connection.

6. Changes and objections

Phaseo publishes material changes to this page with a new review date. Under the DPA review draft, Phaseo will notify the Customer's account email at least 30 days before a new Subprocessor begins processing Customer Personal Data and will accept written objections during that period.

The public product does not yet offer a general subprocessor-change subscription. Customers reviewing an execution copy should confirm the notice contact with [email protected].

7. Change history

30 August 2026
Initial evidence-backed schedule. Added the short-lived Upstash response cache, optional OpenAI data-contribution classification, and separate customer-directed and controller-operation categories.
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