> ## Documentation Index
> Fetch the complete documentation index at: https://phaseo.app/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Provider Statuses

> What Active, Coming Soon, Deranked, Not Active, and Disabled mean on Phaseo model pages.

Provider status explains whether a provider is currently routable for a model and, if it is routable, whether routing health is deprioritizing it.

You will see these labels on model pages, provider pricing cards, and related availability UI.

## Status overview

| Status        | Meaning                                                                                           | Routing behavior                                         |
| ------------- | ------------------------------------------------------------------------------------------------- | -------------------------------------------------------- |
| `Active`      | The provider/model mapping is live and healthy enough to route normally.                          | Routable now.                                            |
| `Deranked L1` | The provider is still live, but routing health is slightly deprioritizing it.                     | Routable now, with mild deprioritization.                |
| `Deranked L2` | The provider is live, but routing health is currently deprioritizing it more clearly.             | Routable now, but less preferred than healthy providers. |
| `Deranked L3` | The provider is live, but routing health is heavily deprioritizing it.                            | Routable now, but strongly deprioritized.                |
| `Coming Soon` | The provider/model mapping is listed in the catalog, but it is not active for normal routing yet. | Not routable yet.                                        |
| `Not Active`  | Phaseo knows about the provider or mapping, but it is not currently available for public routing. | Not routable now.                                        |
| `Disabled`    | The mapping is explicitly disabled.                                                               | Never routed while disabled.                             |

## How deranking works

Deranked states are not the same as disabled states.

* `Deranked L1`, `Deranked L2`, and `Deranked L3` are still routable states.
* Higher derank levels mean the provider is less likely to be selected ahead of healthier alternatives.
* Deranking is usually driven by recent routing health, such as elevated failures or degraded behavior on some route pairs.

If a provider is deranked, a model page may also show extra hover-card detail about current routing health. That extra note explains why the provider is being deprioritized right now.

## Not Active vs Disabled

Use this distinction when reading model pages:

* `Not Active` means the mapping exists in the catalog, but Phaseo is not routing to it right now.
* `Disabled` means the mapping has been explicitly switched off.

In practice, `Not Active` can cover several underlying rollout or access states, while `Disabled` is an intentional hard-off state.

## Coming Soon

`Coming Soon` is used when Phaseo has catalog coverage for a provider/model mapping before that mapping is publicly routable.

Common reasons include:

* pricing or metadata is ready before rollout finishes
* a provider integration exists but is not yet enabled for production traffic
* staged launches where visibility lands before routing

## Notes

* Status is provider-specific and model-specific.
* A single model can be `Active` on one provider and `Coming Soon` or `Not Active` on another.
* Some internal or low-level catalog states are normalized into these user-facing labels in the product UI.

## Related pages

* [Routing and Fallbacks](./routing-and-fallbacks.mdx)
* [Service Tiers](./service-tiers.mdx)
* [Models API reference](../api-reference/endpoint/models.mdx)
